Shipping policy

Shipping Policy

Processing Time:
All orders are processed within 5-10 business days from the time of purchase. Orders placed on weekends or public holidays will be processed the following business day.

Shipping Methods & Rates:
We offer several shipping options for both domestic and international orders:

• Standard Shipping (Australia-wide): $12.50, 5-7 business days

• Express Shipping (Australia-wide): $16, 1-3 business days

• International Shipping: Rates vary by country, and delivery times depend on the destination (typically 7–21 business days).

Shipping costs are calculated at checkout, based on your location and selected shipping method.

Free Shipping:
We offer free standard shipping on orders over $150 within Australia. International customers may receive free shipping on orders over $300 depending on the region.

Order Tracking:
Once your order has shipped, you will receive an email with a tracking number. You can track your order directly through the courier’s website.

Shipping Delays:
While we strive to ensure timely delivery, please note that shipping times may vary due to circumstances beyond our control, such as weather conditions, customs clearance, or high-demand periods (e.g., holidays). We appreciate your patience.